Induction

What is optiNEO?

optiBPO New Employee Orientation or optiNEO is a process to welcome optiBPO new team member and address questions that may arise after completing NHI and OSH training.

Some of the topics covered during optiNEO include:

  • Who is optiBPO?
  • Our Locations
  • Three Families
  • Roles
  • Escalation Process
  • optiASSESS
  • Websites
  • optiBPO Team Portal
  • optiBPO Social Media Sites

optiNEO is run by optiBPO Quality Manager, Rodyl David

Updated on November 28, 2025