If you are sick, late, or urgent leave is needed, please refer to the notification process below. A notification should...

Holiday Leave Credits (HLC) – Team members must observe public holidays based on the client’s location. HLC covers the difference...

At optiBPO, we place a premium on maintaining a professional and organized workspace. We kindly request everyone to refrain from...

As we head into the end of the year, we ask that you speak with your client to understand their Christmas shutdown dates immediately (if you haven’t done so yet). Then, please ensure that your holiday leaves between now and the end of the year have been approved by your client and entered into Staff Central by Thursday, 05 December 2024. 

This is a reminder that Daylight Saving Time will begin in the United States and Canada on Sunday, March 9,...