This is a friendly reminder to utilize Uberticket (UB) and file a Desktop Support ticket [PB8324.1] for any hardware issues.
If the issue is not resolved or if there is a need for a unit replacement, please reach out to your Account Managers (AMs) for further assistance. For any Uberticket filed, don’t forget to add your AMs and Account Directors (ADs) as watchers to ensure prompt follow-ups.
Thank you for your cooperation!