Most clients have their scheduled shutdown for the Christmas / New Year period. Please make sure to speak with your client to understand their shutdown dates. If you haven’t, please ensure that your holiday leaves between now and the end of the year have been approved by your client and entered into Staff Central under ‘Planned Holiday Offset’. For more details, visit the Team Portal – How to File Holiday Offset in Staff Central.
It is important to note that on 1 January 2022, all 2022 Holiday Leave credits will be awarded. These credits can be used to support the New Year shutdown period. The 2022 Leave Schedule will be available from mid-December for you to plot 2022 leaves.
Below is an example of the Christmas shutdown plotted on Staff Central using Holiday Leaves:
If you have any questions regarding the Christmas shutdown or filing of leaves, please contact your assigned optiBPO Account Manager.